Welcome to Cascadia Comfort. By accessing our website or using our services, you agree to comply with and be bound by the following terms and conditions.

Use of website

• You must be at least 18 years old to use our website.
• You are responsible for ensuring that your account information is accurate.
• Unauthorized use of this website may result in legal action.
• You acknowledge that all may be recorded for quality assurance.

Intellectual property

• All content on this website is the property of Cascadia Comfort and is protected by copyright, trademark, and other laws.
• You may not reproduce, modify, or distribute any content from this website without our written consent.

User accounts

• You are responsible for maintaining the confidentiality of your account and password.
• We reserve the right to suspend or terminate your account if we suspect unauthorized activity.

Disclaimers

• We make no representations or warranties about the accuracy or completeness of the content on our website.
• Your use of our website is at your own risk.

Free Quote Disclaimer

• Cascadia Comfort offers free quotes as an initial estimate based on the information provided by the customer. These quotes are intended to give a general idea of potential costs. However, they are not final or binding.
• The free quote does not account for all variables that may be involved in completing the service or installation. A Cascadia Comfort technician must perform an in-person evaluation at the job site to provide an accurate, detailed estimate. The final cost may vary based on the technician’s assessment and the specific needs of the project.
• Cascadia Comfort reserves the right to adjust the final price after the technician’s on-site inspection, and no work will commence without the customer’s approval of the updated estimate.

Limitation of liability

• We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website.

Governing law

• These terms and conditions are governed by the laws of Washington.

Changes to Terms and Conditions

• We reserve the right to modify these terms and conditions at any time without prior notice.

SMS Messaging Terms & Conditions

• Program Description
  Cascadia Comfort (“we,” “our,” “us”) offers SMS communication to customers for appointment reminders, service notifications, informational updates, and promotional offers.
• Message Frequency
  • Message frequency may vary depending on customer interactions, but customers can typically expect to receive:

• • Appointment-related messages (e.g., confirmations, reminders, updates)
  • Service-related updates (e.g., technician arrival times, follow-ups)
  • Promotional messages or special offers (if opted in)

• Consent & Opt-In
  • By providing your phone number and booking service with Cascadia Comfort, you consent to receive SMS messages from us. Customers may also opt in via online forms, service requests, or other lead intake methods on our website.
• Opt-Out Instructions
  • You can opt out of receiving text messages at any time by replying with one of the following keywords: STOP, END, UNSUBSCRIBE, CANCEL. After opting out, you will no longer receive SMS messages from us unless you re-enroll.
• Message & Data Rates
  • Message and data rates may apply depending on your mobile carrier plan. Cascadia Comfort is not responsible for any charges incurred from receiving SMS messages.
• Help & Support
  • For assistance, text HELP or contact us at [email protected] or (667) 266-3678.
• Privacy & Data Use
  • We respect your privacy. Your phone number will never be sold or shared with third parties for marketing purposes. Data collected through SMS interactions will be used strictly for business operations, including customer service and appointment management. 
• Changes to These Terms
  • Cascadia Comfort reserves the right to modify these SMS terms at any time. Continued use of our SMS services constitutes acceptance of any changes.

Contact information

If you have any questions about these terms and conditions, please contact us at [email protected]

updated: February 13, 2025