Same-day and next-day heat pump repair for all major brands, from Snohomish County’s trusted local experts.
Over 174, verified 5-star customer reviews
Utility-verified for efficiency and workmanship
Same-day service available, fixed fast
Approved installer, vetted for training and quality
Flexible plans, approval in minutes
No power, tripped breaker, or thermostat issue
Often a reversing valve or refrigerant issue
Reversing valve causing issues again or refrigerant trouble
Clogged filter, blocked vents, or failing blower motor
Defrost cycle failure, common in Seattle’s damp winters
Turning on and off repeatedly instead of running full cycles
Clicking, buzzing, or grinding from the outdoor or indoor unit
Often a sign of reduced efficiency before a full breakdown
Every heat pump repair starts with a full diagnostic, not a guess, because heating and cooling problems don’t always have the same cause.
01
Full system diagnostic
We check refrigerant levels, the reversing valve, electrical components, airflow, defrost cycle, and thermostat settings to find the actual problem, whether your system won’t heat, won’t cool, or won’t turn on at all.
02
Clear explanation before any work
You’ll know what’s wrong, what’s causing it, and what it costs before we touch anything. No jargon, no upselling.
03
Repair using quality parts
We use manufacturer-approved parts across all major heat pump brands, Mitsubishi, Trane, Carrier, Daikin, and more, not the cheapest option available.
04
System test before we leave
We confirm the fix worked in both heating and cooling mode, not just the mode you called about.
05
Cleanup
We leave your space the way we found it.
Most heat pump problems are fixable. Here’s how we (and you) can tell when repair still makes sense, and when replacement saves you more in the long run.
REPAIR USUALLY MAKES SENSE IF:
REPLACEMENT IS WORTH CONSIDERING IF:
We’ll always give you a straight answer, even if that means a repair instead of a sale. If replacement really is the better move, we’ll walk you through what a heat pump replacement looks like, no pressure, just the facts.
DIAGNOSE
1. Thermostat and mode check — Confirm the thermostat is correctly calling for heat or cool, and that the system is responding to the right mode.
2. Power and electrical inspection — Check the disconnect, breaker, capacitor, and contactor for failures or wear.
3. Reversing valve test — Confirm the valve is switching properly between heating and cooling. A stuck valve is a heat pump-only failure that doesn’t exist on standard AC systems.
4. Refrigerant charge and pressure test — Connect gauges to check refrigerant charge in both heating and cooling modes, and identify leaks or low pressure.
5. Defrost cycle and board inspection — Check the defrost sensor and control board, since a failed defrost cycle causes ice buildup on the outdoor unit, a common issue in Seattle’s damp winters.
6. Airflow inspection — Check the air filter, blower motor, and ductwork for restrictions limiting airflow.
7. Auxiliary/backup heat check — If your system has electric backup heat strips, we test whether they’re engaging correctly, since a failure here can hide a bigger heat pump problem behind what feels like “good enough” heat.
DECIDE
8. What’s actually wrong, explained simply — Heat pump issues aren’t always obvious since one problem can affect both heating and cooling. We walk you through the real cause in terms that make sense, not just a parts list.
9. A firm price before we start — You’ll know exactly what the repair costs and what’s included. We don’t touch the system until you say go.
REPAIR
10. Repair performed 🙂
11. Post-repair testing and walkthrough — We re-check pressures, temperatures, and airflow in both heating and cooling mode to confirm the system is fully operational, then explain what was wrong, what we did, and any recommendations going forward.
Heat pump repair costs vary based on what’s actually wrong. Since these systems handle both heating and cooling, the part that failed and which mode it affects both play a role. Here are the main factors that affect your price.
Cascadia Comfort isn’t just another name on a truck. We’re a PSE Trade Ally, a Kicking Gas partner helping Snohomish County families electrify their homes with heat pump upgrades, and a proud supporter of the local organizations that keep our community strong.
Seattle’s climate and housing stock create heat pump problems you won’t see everywhere. Here’s what we watch for.
PSE Trade Ally: Utility-verified contractor for Puget Sound Energy customers with a heat pump, or looking to get a heat pump
Kicking Gas Partner: Helping Snohomish County homeowners access electrification subsidies, with heat pump solutions
Free heat pump support for local nonprofits, including:
We’re an approved Mitsubishi Electric installer for heat pump equipment, a standard not every HVAC company qualifies for. If you have a Mitsubishi heat pump (or want one), you’re working with a vendor Mitsubishi itself has vetted.
Ducted heat pumps, ductless mini-splits, single-zone, multi-zone, hybrid systems paired with a furnace, we work on all of it. Whatever’s heating and cooling your home, we’ve likely diagnosed and repaired one just like it.
A heat pump has to work correctly in both directions. We test heating and cooling performance separately, since a system can cool fine but fail to heat (or the reverse), and a diagnostic that only checks one mode misses half the problem.
Heat pump diagnostics involve more moving parts than a standard AC, refrigerant charge, reversing valve function, and defrost cycle timing all have to check out. We follow manufacturer testing procedures for each, not shortcuts.
Our founders grew up here. They’ve watched Seattle shift from a city that rarely needed cooling to one where heat pumps are now the standard for both heating and cooling, and they understand how older Seattle homes hold onto heat and cold differently than newer construction. That local insight shapes how we diagnose and repair every system we touch.
HEAT PUMP INSTALLATION
Adding a heat pump for the first time? We’ll help you find the right size and system for your home.
HEAT PUMP REPLACEMENT
When repairs stop making sense, we’ll help you choose a system built for how you actually use your home.
HEAT PUMP MAINTENANCE
Scheduled tune-ups catch reversing valve wear and defrost issues before they turn into no-heat emergencies.
INDOOR AIR QUALITY
Dust, pet hair, and clogged filters don’t just affect air quality, they make your heat pump work harder than it should.
MINI-SPLIT REPAIR
Ductless zone systems for additions, converted spaces, and rooms without existing ductwork.
ELECTRICAL
Panel upgrades to in-home EV charger. We’ll ensure there’s power behind your comfort.
We service all major heat pump brands. We’re a Mitsubishi-approved installer, which reflects our training standard, not a limit on what we repair.
We check the thermostat, electrical components, reversing valve, refrigerant charge, defrost cycle, and airflow to find the actual cause, not just the symptom. There’s a diagnostic fee for this visit, which we’ll confirm with you before we come out.
This is usually a reversing valve issue, a component standard AC systems don’t have. It can also point to a refrigerant problem. We’ll confirm the exact cause during diagnosis.
This typically means the defrost cycle isn’t working correctly. It’s a common issue in our damp Pacific Northwest winters and one we check on every heat pump diagnostic.
It depends on your system’s age, repair history, and cost relative to replacement. We’ll always give you a straight answer, even if that means recommending a repair instead of a sale.
Most repairs don’t require a permit. If your repair involves electrical work that does, we’ll handle that as part of the job.
Yes. As a PSE Trade Ally and Kicking Gas partner, we help Snohomish County homeowners navigate available electrification incentives.
We serve the Greater Seattle area from Arlington down to Tacoma, ready to help you with any Heat Pump needs.
Same-day diagnostics, honest pricing, and repairs done right the first time. Call now and we’ll get you back to comfortable.
