5/5
Expert heating, cooling, and home repair services in Mercer Island. Fast response times and transparent pricing.
24/7 Emergency Services
Available whenever you need us
Licensed &
Certified
Fully qualified technicians
Satisfaction
Guaranteed
100% quality workmanship
Highly
Rated
Trusted by local homeowners
Experienced
Team
16+ years of repair & install
Mercer Island sits in the middle of Lake Washington, which means it gets its own version of Pacific Northwest weather. Winters are damp and gray, and furnaces here work hard from October through March. Summers have been warming up noticeably, and the AC units that once felt optional are earning their keep a lot more often now.
The island’s housing stock covers a wide range, from postwar mid-century ranchers and 1950s split-levels to Northwest Contemporary homes and newer construction. That mix means HVAC and electrical needs vary quite a bit from one neighborhood to the next. An older home near Mercerdale might have a furnace that’s well past its expected lifespan and a panel that wasn’t designed with today’s electrical load in mind. A newer build on the West Mercer hillside might be ready for a heat pump upgrade.
Cascadia Comfort handles heating repair, AC repair and installation, heat pump service, and electrical work for homes across the island. We look at what your system actually needs and give you a straight answer, whether that’s a repair or a replacement.
01
Schedule Appointment
Schedule service at a time which works best for you with our online scheduler or give us a call and we’ll get you on the calendar asap!
02
Expert Diagnosis
Our certified technician arrives and thoroughly inspects your system. You’ll receive a phone call from them when they are on their way as well as a photo of them and short bio about them, so you know a little about your technician before they arrive!
03
Professional Service
We complete the repair or installation with quality parts and workmanship. Our team recommends top ranked brands, via Consumer Reports, so you can trust repairs and new equipment last.
Mercer Island is one of those places people choose deliberately. The commute on I-90 gets you to Seattle or Bellevue quickly, but once you’re on the island, it has a pace of its own. Families walk the trails through Pioneer Park on weekends, kids play at Deane’s Children’s Park, and summer evenings often end up at Luther Burbank Park along the Lake Washington waterfront. It’s a close-knit community that takes care of its homes and its neighbors.
The island’s neighborhoods each have their own character. The north end around First Hill has some of the older homes, many with original ductwork or aging electrical panels that weren’t built for today’s demands. The south end and areas like Groveland and The Plateau tend to be quieter and more residential, with a mix of homes that have seen varying levels of updating over the decades. The East Mercer corridor offers stunning lake views but also a humidity exposure that can quietly wear on equipment.
We are a local company, not a regional franchise or a dispatch center routing calls from a different zip code. When you schedule with us, someone who actually knows this area shows up, takes a look, and tells you what’s going on.
I honestly don’t know where to begin—Cascadia Comfort were absolute lifesavers. Our furnace stopped working in the middle of February, and after getting nowhere with our home warranty company, we had to find our own help. Cascadia came up first in my search, and I’m so glad they did. I reached out through their website and was scheduled the same day. Regis came out and explained everything in a clear, easy-to-understand way, and helped us get everything submitted to the warranty company right away. Even though the warranty process dragged on for 30 days, Cascadia stayed on top of it the entire time. Adam kept us updated weekly and helped translate everything so we weren’t left in the dark. When it came time for installation, Riley was amazing—quick, efficient, and thorough. He walked us through all the features and made sure we felt confident with everything before he left. And to top it off, when the city and electrical inspectors came out for the post-install inspection, it took them less than two minutes to call out what a great job was done—it passed with zero comments. This team truly goes above and beyond for their customers. Highly, highly recommend!Posted on Brianne Nevill Booking an appointment with Adam was great. So good to work getting my service scheduled very quickly! Riley, the technician, was sooooo good. I was able to watch everything he did and he explained in detail what he was looking for and giving me the results real time. Very much appreciated the team work with Cascadia Comfort. I will definitely keep them in mind when I move to my new home. Thanks, guys! You're the best.Posted on Vicky McKay The crew arrived on time and worked well together, coordinating the work to minimize disruption and inconvenience. We are happy with their efforts and the end results.Posted on Rich Cook Fixed our fireplace. Super nice and professional : )Posted on TV Coahran Absolute FIVE STAR service from Cascadia Comfort! From the very first contact over the phone, I knew this company was legit. Adam was very helpful and professional while scheduling our next morning appointment. One thing that definitely sets them apart is that they send a text with your technicians name and photo, so you know who will be showing up at your door. Regis came in and quickly repaired the issue and even went above and beyond and fixed a cabinet door that I was having issues with (Thank you, Regis!). I would highly recommend this company, and we will definitely be calling them for future HVAC needs.Posted on Janet Gilman Olson Riley Vance amazing and resolved the issue quickly.Posted on Tara Blaska Worked with these guys to help identify and fix few issues with heating in our new house. They were able to find and fix and issue super fast, and also did a maintenance for our heater. Very professional and custom service level is amazing. Definitely recommend!Posted on Kostya Stankevych Cascadia comfort did a great job assessing my furnace problem and providing excellent UV and maintenance solution. They called me back on the weekend. Scheduled me ASAP. Got the parts installed and furnace serviced at a great price. I will be using them again and would refer them to anyone.Posted on riley edwards Regis was confident in his knowledge of home heating. He fixed my bathroom heater and gave me pointers for future maintenance. Would totally recommend themPosted on Stephanie Hoerlein Thank you do servicing our furnace! We look forward to seeing you guys again soon in the spring for maintenance for our HVAC. Super friendly company!Posted on Hanna Jung
2-YEAR SATISFACTION GUARANTEE
10-YEAR PARTS & LABOR WARRANTY
COMMON HVAC ISSUES WE FIX
Life on Mercer Island moves quickly. Between the commute across the bridge, school schedules at Mercer Island High, and the stretch of cold weeks that settle in every January, a heating system that stops working isn’t a minor inconvenience.
When something breaks down in the Aubrey Davis Park neighborhood or further south near Island Crest Way, Cascadia Comfort offers same-day service to get your home back to comfortable. Whether it’s a furnace that won’t fire, a heat pump running constant cycles, or an AC unit that gave out in the middle of a July heat spike, we work to get there the same day and give you an honest assessment on the spot.
We also handle electrical and generator needs for homeowners who want backup coverage when island weather turns. No runaround, no upsell pressure. Just responsive, local help.
Yes. We keep our schedule flexible so we can respond quickly to homes across Mercer Island. When your heating or cooling goes down, we work to get out the same day whenever possible, without making you wait a week for an appointment.
We cover heating repair and installation, AC repair and replacement, heat pump service, furnace work, electrical, generators, and commercial HVAC. Whether it’s a newer home on the West Mercer hillside or an older mid-century property closer to Town Center, we work on a wide range of systems and home types throughout the island.
Yes. We work with commercial properties on Mercer Island for HVAC installation, service, and repair. If you have a business or mixed-use building on the island, reach out and we’ll assess what you need.
We look at the age of the system, the cost of the repair, and how efficiently it’s been running. If a repair makes financial sense and the system has useful life left, we’ll tell you that. We’re not going to recommend a full replacement when a repair will get you several more good years.
Yes. We offer financing options for larger installations and replacements, including furnaces, heat pumps, AC systems, and electrical work. Ask us about current options when you schedule your appointment.
Your home is your investment, and your comfort is non-negotiable. Whether your furnace is making a noise it shouldn’t, your AC didn’t survive winter storage, or you’re ready to upgrade an aging electrical panel, we’re just a call away. We serve Mercer Island homeowners with the same care and attention we’d give our own neighbors — because in many cases, we are.