5/5
Expert heating, cooling, and home repair services in Mercer Island. Fast response times and transparent pricing.
24/7 Emergency Services
Available whenever you need us
Licensed &
Certified
Fully qualified technicians
Satisfaction
Guaranteed
100% quality workmanship
Highly
Rated
Trusted by local homeowners
Experienced
Team
16+ years of repair & install
Mercer Island sits in the middle of Lake Washington, which means it gets its own version of Pacific Northwest weather. Winters are damp and gray, and furnaces here work hard from October through March. Summers have been warming up noticeably, and the AC units that once felt optional are earning their keep a lot more often now.
The island’s housing stock covers a wide range, from postwar mid-century ranchers and 1950s split-levels to Northwest Contemporary homes and newer construction. That mix means HVAC and electrical needs vary quite a bit from one neighborhood to the next. An older home near Mercerdale might have a furnace that’s well past its expected lifespan and a panel that wasn’t designed with today’s electrical load in mind. A newer build on the West Mercer hillside might be ready for a heat pump upgrade.
Cascadia Comfort handles heating repair, AC repair and installation, heat pump service, and electrical work for homes across the island. We look at what your system actually needs and give you a straight answer, whether that’s a repair or a replacement.
01
Schedule Appointment
Schedule service at a time which works best for you with our online scheduler or give us a call and we’ll get you on the calendar asap!
02
Expert Diagnosis
Our certified technician arrives and thoroughly inspects your system. You’ll receive a phone call from them when they are on their way as well as a photo of them and short bio about them, so you know a little about your technician before they arrive!
03
Professional Service
We complete the repair or installation with quality parts and workmanship. Our team recommends top ranked brands, via Consumer Reports, so you can trust repairs and new equipment last.
Mercer Island is one of those places people choose deliberately. The commute on I-90 gets you to Seattle or Bellevue quickly, but once you’re on the island, it has a pace of its own. Families walk the trails through Pioneer Park on weekends, kids play at Deane’s Children’s Park, and summer evenings often end up at Luther Burbank Park along the Lake Washington waterfront. It’s a close-knit community that takes care of its homes and its neighbors.
The island’s neighborhoods each have their own character. The north end around First Hill has some of the older homes, many with original ductwork or aging electrical panels that weren’t built for today’s demands. The south end and areas like Groveland and The Plateau tend to be quieter and more residential, with a mix of homes that have seen varying levels of updating over the decades. The East Mercer corridor offers stunning lake views but also a humidity exposure that can quietly wear on equipment.
We are a local company, not a regional franchise or a dispatch center routing calls from a different zip code. When you schedule with us, someone who actually knows this area shows up, takes a look, and tells you what’s going on.
Great experience, they were on time, super clean and respectful of our home, responsive and even came in under budget. Would definitely recommend!Posted on Rick Rieger Always a great experience! Regis and Riley have been so helpful. Also, Adam in the office is easy to work with. Highly Recommended!Posted on Jennifer Stephen Regis and his team came out to install our heat pump and they did a fantastic job. They were on time and completed the work to a very high standard. Regis took the time to explain everything to me in detail and answered all of my questions thoroughly. When the job was done, they cleaned up thoroughly and left the place in the same condition in which they found it. They charged a very fair price for the work done and I would highly recommend working with them and if I ever have any other HVAC needs, we will definitely call Cascadia.Posted on Sean McAllister Amazing service, communication and fast repair within 24 hours of request! Thank youPosted on Shan H Thank you for professional service.I am definitely recommending your service. Thank you for quick response and great work.Posted on Mohammed Al Khalidi Our heat pump went out so we called Cascadia Comfort at the recommendation of a friend. We had called another company and they had given us a repair price that was outrageous so we wanted a second opinion. When they made the appointment, it was fast and easy. When the first technician came out they texted us with a picture of him and some info about him which made us feel more at ease knowing who to expect. Regis wasted no time diagnosing the issue and gave is a straightforward cost for repair and that he was wary of putting so much money into our 22 y/o unit, but told us that he was willing to do so if that's what we chose. He also gave us options for replacement since it was past its sevrice life, but there was absolutely no pressure. I appreciated that he gave me options and educated me but didn't feel like upselling or trying to get me to spend more money than we needed to. Once we made our decision they scheduled the repair quickly. Riley came out and got to work on the repair. He was friendly and answered all our questions. You could tell he was passionate about his work. Billing was easy and the unit works great! When we do have the money to replace our unit, I know where we'll be going: Cascadia Comfort!Posted on Brad Lakey Cascadia Comfort has been amazing to work with. They are very informative and detail oriented, great customer service. Shoutout to Regis and Riley for installing the AC unit!Posted on Caleb Shih Thank you.Posted on MICHAEL GIRMA I’ve used services from many companies over the years, but most of them did a rushed job and only charged extra fees. Cascadia Comfort was different. They explained everything thoroughly, performed a detailed inspection, and even handled the cleaning with great care. The service was incredibly friendly and trustworthy. I plan to continue using them regularly in the futurePosted on Lisa Montague
2-YEAR SATISFACTION GUARANTEE
10-YEAR PARTS & LABOR WARRANTY
COMMON HVAC ISSUES WE FIX
Life on Mercer Island moves quickly. Between the commute across the bridge, school schedules at Mercer Island High, and the stretch of cold weeks that settle in every January, a heating system that stops working isn’t a minor inconvenience.
When something breaks down in the Aubrey Davis Park neighborhood or further south near Island Crest Way, Cascadia Comfort offers same-day service to get your home back to comfortable. Whether it’s a furnace that won’t fire, a heat pump running constant cycles, or an AC unit that gave out in the middle of a July heat spike, we work to get there the same day and give you an honest assessment on the spot.
We also handle electrical and generator needs for homeowners who want backup coverage when island weather turns. No runaround, no upsell pressure. Just responsive, local help.
Yes. We keep our schedule flexible so we can respond quickly to homes across Mercer Island. When your heating or cooling goes down, we work to get out the same day whenever possible, without making you wait a week for an appointment.
We cover heating repair and installation, AC repair and replacement, heat pump service, furnace work, electrical, generators, and commercial HVAC. Whether it’s a newer home on the West Mercer hillside or an older mid-century property closer to Town Center, we work on a wide range of systems and home types throughout the island.
Yes. We work with commercial properties on Mercer Island for HVAC installation, service, and repair. If you have a business or mixed-use building on the island, reach out and we’ll assess what you need.
We look at the age of the system, the cost of the repair, and how efficiently it’s been running. If a repair makes financial sense and the system has useful life left, we’ll tell you that. We’re not going to recommend a full replacement when a repair will get you several more good years.
Yes. We offer financing options for larger installations and replacements, including furnaces, heat pumps, AC systems, and electrical work. Ask us about current options when you schedule your appointment.
Your home is your investment, and your comfort is non-negotiable. Whether your furnace is making a noise it shouldn’t, your AC didn’t survive winter storage, or you’re ready to upgrade an aging electrical panel, we’re just a call away. We serve Mercer Island homeowners with the same care and attention we’d give our own neighbors — because in many cases, we are.